Terms of service

Terms of Service

Effective Date: 01/07/2026

Welcome to Dyvora These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements under applicable Indian laws.

  • The information you provide is accurate and complete.

2. Account Terms

If you create an account with Dyvora you agree to:

  • Provide accurate and current information.

  • Keep your login credentials confidential.

  • Notify us immediately of any unauthorized use of your account.

  • Accept responsibility for all activities carried out through your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are used fraudulently.

3. Products and Product Descriptions

We strive to ensure that all product descriptions, specifications, images, and prices are accurate. However:

  • Product images are for illustrative purposes and may vary slightly due to lighting, screen settings, or manufacturing updates.

  • Minor variations in packaging, color, or design do not constitute a defect.

  • We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

Availability of products is subject to stock.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.

By placing an order, you agree that:

  • You will pay the total amount shown at checkout, including applicable taxes and shipping charges.

  • Payments are processed securely through authorized payment gateways.

  • We reserve the right to change prices without prior notice.

  • Promotional discounts and coupon codes may be modified or withdrawn at any time.

Orders will be processed only after successful payment confirmation, except for Cash on Delivery (where available).

5. Order Acceptance

Submitting an order does not guarantee its acceptance.

We reserve the right to:

  • Cancel or refuse any order.

  • Limit quantities purchased.

  • Reject suspected fraudulent transactions.

  • Cancel orders due to pricing errors, stock shortages, payment issues, or other unforeseen circumstances.

If payment has already been received for a cancelled order, an eligible refund will be processed in accordance with our Refund Policy.

6. Shipping and Delivery

We aim to dispatch orders promptly.

  • Orders are generally processed within 1-2 BUSINESS DAYS business days.

  • Delivery timelines are estimates and may vary depending on location, courier performance, weather conditions, public holidays, or other factors beyond our control.

  • Customers are responsible for providing accurate shipping information.

  • Additional shipping charges may apply for certain locations or services.

Once an order has been handed over to the courier, delivery timelines are subject to the courier partner's operations.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Generally:

  • Return requests must be submitted within 7 days of delivery (if applicable).

  • Products must be unused, in their original packaging, and accompanied by proof of purchase unless the item is defective or damaged.

  • Refunds, once approved, will be processed through the original payment method or another suitable method, depending on the payment type.

  • Certain products may not be eligible for return due to hygiene, safety, or other applicable reasons.

Please refer to our separate Return & Refund Policy for complete details.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Website design

  • Text

  • Icons

  • Videos

  • Trademarks

is the property of Dyvora or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or use any content without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt unauthorized access to our systems or accounts.

  • Distribute viruses, malware, or harmful code.

  • Interfere with the operation or security of the website.

  • Copy or exploit website content without permission.

  • Submit false, misleading, or fraudulent information.

  • Use automated tools (bots, scrapers, etc.) without authorization.

  • Engage in activities that violate applicable laws or regulations.

Violation of these Terms may result in suspension or termination of access.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • Dyvora, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of our website or products.

  • Our total liability for any claim relating to an order shall not exceed the amount paid by you for that order.

  • We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, government actions, internet outages, or courier delays.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

11. Third-Party Services

Our website may use or link to third-party services, including payment gateways, shipping providers, analytics tools, and social media platforms.

We are not responsible for the content, availability, or privacy practices of third-party websites or services.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised 01/07/2026. Continued use of the website after changes become effective constitutes acceptance of the revised Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in [BENGALURU, KARNATAKA, INDIA].

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

[Dyvora]
Email: [lumera0103@gmail.com]
Business Address: [BANGALORE, KARNATAKA, INDIA]